Bilbao, the Basque Country and its surrounding areas in Spain and France offer an incredible, unique, natural and state-of-the-art environment with dramatic sceneries. Its people are welcoming, open-minded and friendly: this is a place to enjoy, discover and be who you are.


Where to go

Bilbao is the Guggenheim museum capital. Its avant-garde architecture fits perfectly with the Historical and Natural places that will amaze you all year round.

San Sebastian is a glamourous and well-known destination, famous for its International Film Festival and its breathtaking beaches.

Biarritz, cozy and fabulous, is one of the main Atlantic spots for those who look for relax or surf – or why not both?

Santander is one of the pearls of Northern Spain. Surrounded by green beauty, its Bay and beaches will make you fall in love.

Bordeaux is the wine capital of the world and a UNESCO Heritage site in itself. Let us take you there to discover why.

And there’s even more: Vitoria-Gasteiz, Rioja and its wineries, Lekeitio, Getaria, Bayonne, trekking and adventures, mountains and beach… explore with us!


When to come

Any time of the year is the right time. Summer attracts beach-goers, mountain lovers and those up for street festivals. Fall provides amazing natural colors and a relaxed atmosphere. Winter is charming and christmas events last from mid-December to January. Spring makes our breathtaking nature bloom.


How to arrive

Airports: Bilbao (BIO), Vitoria (VIT), Santander (SDR), San Sebatian (EAS), Biarritz (BIQ), Bordeaux (BDX)
Train: Bilbao Abando Station and Feve Station
Bus: Bilbao Termibus Station
Car: A-63 (France) and AP-8 and AP-63 (Spain)


Useful information

Languages: Spanish and Basque are spoken in the Bilbao-San Sebastian area as native languages and English as a foreign language. There’s some knowledge of French, too, as you get closer to the border. On the french side, French and in some areas Basque are spoken. In addition, English and Spanish are usually understood.

Electricity & plugs: In Spain there are two associated plug types, types C and F. Spain operates on a 230V supply voltage and 50Hz. In France the power plugs and sockets are of type E. The standard voltage is 230 V and the standard frequency is 50 Hz. Those plugs that work in Spain work in France and vice versa.

Tips: At bars and restaurants the expected tip is 10%, however it is not mandatory. If the service amazes you, feel free to leave as much as you want!

Tax Free: Citizens from countries not belonging to the European Union are entitled to a VAT refund on purchases of over €90. The procedure to obtain the refund depends on whether or not the store where the purchase was made belongs to “TAX FREEE SHOPPING” scheme.


Tourism Links

Bilbao Pride Everywhere: the official LGBT guide
Basque Country